HP Store Forums & FAQ

Does HP Store have a money-back guarantee?

Does HP Store have a satisfaction guarantee? Can I get my money back if I'm not satisfied with my purchase from HP Store? Can I return products to HP Store? Will I get refunds from HP Store?
Knoji Staff asked this on Jan 8, 2018 Posted in HP Store0 answers

Does HP Store offer free shipping?

Yes, HP Store does offer free shipping all the time. You can read more about HP Store's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on HP Store...
Knoji Staff answered this on Jun 17, 2017 Posted in HP Store1 answer — Last reply 9 months ago

Does HP Store offer discounts to military families and veterans?

You can check this page for more information about HP Store's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special o...
Knoji Staff answered this on Jun 16, 2017 Posted in HP Store1 answer — Last reply 9 months ago

Does HP Store offer free returns? What's their exchange policy?

Yes, HP Store does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out HP Store's homepage for additional pages with information on returns and exchanges.
Knoji Staff answered this on Jun 16, 2017 Posted in HP Store1 answer — Last reply 9 months ago

Does HP Store ship internationally? Which countries do they ship to?

No, HP Store doesn't ship orders to International countries. HP Store doesn't also ship orders to P.O. Box Addresses, Private Mail Box Stores, U.S. Territories, and District of Columbia. Orders are only shipped to locations within the United States and District of Columbia via Next Business Day, Nex...
TinTinB answered this on Aug 5, 2012 Posted in HP Store1 answer — Last reply 9 months ago

Does HP Store offer a mobile app for iPad, iPhone and Android?

At this time, HP Store does not have a dedicated mobile app for either iPad or Android.  This store is an offshoot of the employee store and seems to have a very limited and almost secret list of merchandise.  It is limited as to not complete with retail outlets that sell HP merchandise.
Teresa Conti answered this on Nov 6, 2012 Posted in HP Store1 answer — Last reply 69 months ago

Does HP Store accept debit cards or personal checks?

Debit cards can be used as long as they are connected to one of the credit cards that HP Store will accept.  These are Visa, Mastercard, Discover and American Express.  The company does not accept personal checks.  However, it does accept Paypal which allows a customer to purchase ite...
Teresa Conti answered this on Nov 6, 2012 Posted in HP Store1 answer — Last reply 69 months ago

What is HP Store's return / refund / exchange policy?

It is necessary for customers to understand the following policies before returning products for a refund or exchange. Returns must be made within 21 days after the delivery date The shipping and handling costs cannot be refunded The return authorization number or RMA# must be obtained first by...
TinTinB answered this on Sep 3, 2012 Posted in HP Store1 answer — Last reply 71 months ago

What are HP Store's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 73 months ago

Where can I find HP Store's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 73 months ago

How trustworthy is HP Store? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 73 months ago

Where is HP Store located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 73 months ago

What products and services does HP Store sell / offer?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 73 months ago

Does HP Store accept PayPal?

HP currently accepts the Discover, Visa, Mastercard, and American Express credit cards. Paypal is also accepted. There is another option called “Bill Me Later.” This is a service that is part of Paypal. It enables the user to pay at the time of purchase or at a later date similar to a cr...
Daughter of Maat answered this on May 16, 2012 Posted in HP Store1 answer — Last reply 75 months ago

What are sites / companies similar to HP Store? How do they compare?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 77 months ago

What are the main disadvantages of / common complaints with HP Store?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 77 months ago

What are the main advantages / key differentiators of HP Store?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 77 months ago

What products and services does HP Store sell / offer?

answered this on Dec 31, 1969 Posted in HP Store1 answer — Last reply 77 months ago

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